Frequently Asked Questions

Everything you need to know about your Kawa Club experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.

What is your return policy?

We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, Kawa Club ships to most countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations and are the responsibility of the customer.

How can I contact customer support?

Our team is here to help! You can reach us via the 'Contact Us' form on our website or by emailing [email protected]. We typically respond within 24 hours.